Some Shopify users may experience issues on Bookkeep

November 18th, 2022

Shopify users may be impacted by incomplete payout data available from Shopify. Some Shopify deposits are currently unbalanced due to this missing data from Shopify.

Shopify confirmed that they are aware of the issue and are working on it. They did not provide a timeline.

We will update this article once we have more details and a resolution in place.