If you are not the owner of a Shopify store, you likely have a staff account and need the correct permissions to install Bookkeep
A common scenario we encounter at Bookkeep is not having the owner's username and password to their Shopify store or not having the right permissions to connect your Shopify store to Bookkeep.
If you are the owner of the Shopify store, you inherently have the permissions to change your Shopify store including installing apps such as Bookkeep. However, if you are not the owner of the store and do not have the owner's credentials, you likely have a staff account.
First, here is an article on creating a staff account for your Shopify store to invite another user: https://help.shopify.com/en/manual/your-account/staff-accounts/create-staff-accounts
Additionally, if you have a staff account for a Shopify store, you may discover you are unable to connect Bookkeep to a particular Shopify store. This is due to the permissions you have for your staff account. Below includes the list of permissions needed to connect a Shopify store to Bookkeep:
If you have any trouble connecting your Shopify store to Bookkeep after completing the above steps, please reach out to firstname.lastname@example.org.